What happens when you engineer the customer conversation.

Kinastic

Seed · Health tech SaaS

When customers experience value early, renewal is never a conversation. It's a given. We engineered the onboarding conversation: clear milestones, structured check-ins, every interaction designed to move forward.

The result: adoption went from 30% to 70% in 90 days. Not because the product changed. Because the conversation around it did.

Picterra

Series A · Geospatial SaaS

Give your team a shared conversation structure and suddenly every customer interaction feels intentional. Less guessing. More winning. We mapped the full CS architecture and designed the conversations that would hold it together.

The result: a structured CS system in 6 weeks. Team went from reactive to proactive.

ETH Zurich founders

Pre-seed · 100+ teams/year

They could build anything. Talking to customers was a different kind of engineering. We built that structure too: discovery, pilot management, trust-building from the ground up.

The result: multiple teams into YC and top accelerators. The product got them in the room. The conversation got them the deal.